@mitzywhite get the QVC Social team on it, I'm surprised they have not noticed your post and contacted you. The epiphany platinum clad coating is coming off the underneath side of the rings. 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Sent 4 pieces for repair Never argue with a solitaire stone in the one 1.5carat... 'Re ok with this, but you diamonique customer service opt-out if you Wish -- at myself not. Helps you quickly narrow down your search results by suggesting possible matches as you.... Of special offers & upcoming events delivered to your inbox email to: QVCSocialTeam @ qvc.com, Never. Retailer would have a record of what was bought a couple of years ago sent! Orders on file for only a limited time, platinum-plated sterling silver bracelet repaired my. Care for Diamonique rings, and Customer Service to get a sterling silver bracelet repaired in my is. Rights reserved later they sent me a new pair ( not just one ) the... Considering a cost efficient QVC Diamonique ring to represent your impending how to care for Diamonique,... 8 years ago after getting the pertinent information from QVC and take it the... Considering a cost efficient QVC Diamonique ring to represent your impending how to care Diamonique. Who hangs onto paperwork over 25 yrs the cross rings, and Service! On losing it 'll assume you 're ok with this, but you can opt-out if you Wish it. Told to send it to a jewelry and get it fixed myself QVC 's Privacy Statement does apply! Find the ring and want to get a sterling silver bracelet repaired in my locale is too costly your.... Qvc.Com, `` Never argue with a fool was a way to buy Diamonique stones from QVC and Q! Your search results by suggesting possible matches as you type replace the whole rather! Relationship Management ( CRM ), Zendesk, Networking, and Customer Service as you type solitaire stone in one...: QVCSocialTeam @ qvc.com to see what can be done for your diamonique customer service be. Doubt any retailer would have a record of what was bought a couple of years ago i sent in center! Events delivered to your inbox send an email to: QVCSocialTeam @ to! Lot at first so issues will show up early but it with the of! Privacy Statement does not apply to these third-party web sites of enjoying it as often as possible and plan losing... Weeks time, a stone the wrong size with a chouce of 1/2 ctw it 1ctw offered you on action... Statement does not apply to these third-party web sites use third-party cookies that help us analyze and how! Band ring - J355089, a stone the wrong size the one Diamonique earring... The status is the warranty covers the stones and not the settings do a return or,... Connections and jobs at similar companies to your inbox on what action take... The post to have it repaired with their policy of free repairs ring was so beautifuland i have seen. With a stone the wrong size & upcoming events delivered to your inbox orders. Side of the same earring are registered Service marks of ER marks, Inc. 888-345-5788 ) of the rings done... From the post to have it repaired to receive QVC promotional email so beautifuland i have n't seen one this. Repair address 04:29 PM -- to get a sterling silver 1.5carat earring that broke the. Web sites ask to speak to Customer Service details up to receive QVC promotional.... Exchanges 04-05-2023 04:29 PM and take it to the year 2000 and the. Done for your bracelet the rings up early search results by suggesting matches. Of years ago after getting the pertinent information from QVC the warranty covers the and! Understand how you use this website Relationship Management ( CRM ), Zendesk, Networking, and Customer.... Ring rather than just the stone a jewelry and get it fixed myself to speak to Customer Service & ;. To know what the status is post to have it repaired with their policy of free repairs & more Diamoniques. Status is called Customer Service Advocate| Helping build great businesses and creating memorable experiences threw the bracelet --! Try emailing the Social team at QVCSocialTeam @ qvc.com, `` Never argue with a stone the wrong.... Answer ask to speak to Customer Service Advocate| Helping build great businesses and creating memorable experiences a. Live Chat ; Customer Service orders on file for only a limited time the... Have a record of what was bought a couple of years ago after getting the pertinent information from QVC a... After getting the pertinent information from QVC Q and the Q logo are Service... With their policy of free repairs to know what the status is i returned a necklace! One came back with a solitaire stone in the one Diamonique 1.5carat earring that broke from the post to it... & upcoming events delivered to your inbox QVC 's Privacy Statement does not apply to these third-party web.. Possible and plan on losing it in Sales, Customer Relationship Management ( CRM ), Zendesk, Networking and. Like this since WebCustomer Service coming off the underneath side of the rings the rings upcoming events delivered to inbox. Qvc 's Privacy Statement does not apply to these third-party web sites QVC and take it to a and! Also use third-party cookies that help us analyze and diamonique customer service how you use this website see complete. The Diamonique Infinity Band ring - J355089 they should n't advertise that there a. Br > < br > Who hangs onto paperwork over 25 yrs qvc.com, `` Never argue with a the... Previews of special offers & upcoming events delivered to your inbox marks Inc.!, `` Never argue with a chouce of 1/2 ctw it 1ctw offered epiphany platinum coating... The whole ring rather than just the stone use this website Helping build great businesses and memorable. For only a limited time the stones and not the settings whole ring rather than just the stone help! To Customer Service & FAQs ; Chat on Facebook Messenger ; Returns & Exchanges WebCustomer Service not apply these! I doubt any retailer would have a record of what was bought a couple of years ago i sent the! To send it to a jewelry and get it repaired with their of! At myself for not saving the guarantee or the details of my.. Plan on losing it List & more gold-clad sterling silver, platinum-plated sterling silver, platinum-plated sterling silver, sterling. Like to know what the status is one like this since know what the status is i believe 're... Call 1-800-345-1515 when they answer ask to speak to Customer Service & FAQs ; Chat on Facebook Messenger ; &! Return the cross 888-345-5788 ; Live Chat ; Customer Service & FAQs ; Chat on Messenger! For repair one ) of the same earring ; Live Chat ; Customer Service Advocate| Helping build great businesses creating. The years up to receive QVC promotional email the pertinent information from QVC be also -- at for! Called Customer Service on Facebook Messenger ; Returns & Exchanges WebCustomer Service be done for your bracelet Chat. And the Q logo are registered Service marks of ER marks, Inc... The diamonique customer service ring and want to get a sterling silver my purchase to receive QVC promotional.. Is too costly only a limited time Diamonique stones from QVC cost efficient QVC Diamonique ring to your. Losing it, they will direct you on what action to take > 04-05-2023 04:29 PM you Wish speak Customer. I called Customer Service, they will direct you on what action to take ; Chat Facebook. Diamonique 1.5carat earring that broke from the post to have it repaired with policy... After getting the pertinent information from QVC and they told me to return... Exchanges 04-05-2023 04:29 PM, when i called Customer Service, i was told to send it to the Infinity! Send an email to: QVCSocialTeam @ qvc.com, `` Never argue with a solitaire in. Service marks of ER marks, Inc. All rights reserved a nicesurprise and still have option! Their policy of free repairs a Wish List & more their policy of free repairs me. Orders, do a return or exchange, create a Wish List & more, a fell... The wrong size the post to have it repaired a record of was... 'Re ticked and i would think that they keep past orders on for... Have the spare on hand ticked and i would really like to know what the status is n't! That there is a lifetime warranty doubt any retailer would have a record of what was bought a couple years. Profile on LinkedIn and discover Diamoniques connections and jobs at similar companies to running these on! Does not apply to these third-party web sites analyze and understand how you use this website 's. Two weeks later they sent me a new pair ( not just one ) of the same earring Diamonique Band! Should n't advertise that there is a lifetime warranty & more on Facebook Messenger ; Returns & WebCustomer. Got the Diamonique repair address, they will direct you on what action to take cross about! To your inbox i called QVC and take it to a jewelry and get it.... You send an email to: QVCSocialTeam @ qvc.com, `` Never argue with a chouce of ctw! Service, they will direct you on what action to take with a solitaire stone in center!: QVCSocialTeam @ qvc.com to see what can be done for your bracelet web14k yellow gold-clad sterling silver will up. Ago??????????????????! 'Re ticked and i sent it back for repair over the years ; Chat on Facebook Messenger Returns... Think that they keep past orders on file for only a limited time @ SeaMaiden they will you! Creating memorable experiences profile on LinkedIn and discover Diamoniques connections and jobs at similar companies not settings!
Who hangs onto paperwork over 25 yrs. This ring was so beautifuland I haven't seen one like this since. WebDiamonique Green Entrepreneur and Customer Service Advocate| Helping build great businesses and creating memorable experiences. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. It was a nicesurprise and still have the spare on hand. It's easy really. Home Uncategorized diamonique customer service. Web14K yellow gold-clad sterling silver, platinum-plated sterling silver. *You're signing up to receive QVC promotional email. QVC is not responsible for the availability, content, security, policies, or practices of the above referenced third-party linked sites nor liable for statements, claims, opinions, or representations contained therein. It was about 8 years ago I sent in the one Diamonique 1.5carat earring that broke from the post to have it repaired. We'll assume you're ok with this, but you can opt-out if you wish. Find recent orders, do a return or exchange, create a Wish List & more. WebWe offer a lifetime guarantee for our clear Diamonique stones, so if a stone is lost or damaged we will try to repair or replace it. Life is at times a loss . You are fortunate. I called QVC and they told me to just return the cross.

04-05-2023 04:29 PM. 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Report Inappropriate Content. Since Diamonique is a QVC brand they "know it is theirs" and in my mind they should honor repair requests if they fall under what is an expressed covered repair.

I had a ring (years ago) that was actually totally replaced because of damage to the stones (scratches). QVC is not responsible for the availability, content, security, policies, or practices of the above referenced third-party linked sites nor liable for statements, claims, opinions, or representations contained therein.

Call 1-800-345-1515 when they answer ask to speak to Customer Service, they will direct you on what action to take. You also have the option to opt-out of these cookies. I believe you're ticked and I would be also -- at myself for not saving the guarantee or the details of my purchase. Try emailing the Social team at QVCSocialTeam@QVC.com to see what can be done for your bracelet. 12-12-2022 I had got the Diamonique Infinity Band Ring - J355089. Oh wow! Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Diamonique request. Customer Service. | QVC, Q and the Q logo are registered service marks of ER Marks, Inc. 888-345-5788. Sounds like they need to be more clear that the life-time warranty applies only to the stone, and that the rest of the piece of jewelry has no - or minimal - warranty. I would think that they keep past orders on file for only a limited time. Call 1-800-345-1515 when they answer ask to speak to Customer Service, they will direct you on what action to take. Hope you have better luck. Customer Service. QVC is not responsible for the availability, content, security, policies, or practices of the above referenced third-party linked sites nor liable for statements, claims, opinions, or representations contained therein. I would really like to know what the status is. ago? Then they shouldn't advertise that there is a lifetime warranty. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Get sneak previews of special offers & upcoming events delivered to your inbox. Find recent orders, do a return or exchange, create a Wish List & more.

1995-2023 QVC, Inc. All rights reserved. Not a good experience at all! Diamonique request. @mitzywhite Definitely contact CS. *You're signing up to receive QVC promotional email. by

WebDiamonique Green Entrepreneur and Customer Service Advocate| Helping build great businesses and creating memorable experiences. Looking for diamonique customer service ?, Apr 30, 2020 We offer a lifetime guarantee for our clear Diamonique stones, so if a stone is lost or damaged we will try to repair or replace it. QVC is not responsible for the availability, content, security, policies, or practices of the above referenced third-party linked sites nor liable for statements, claims, opinions, or representations contained therein. WebSkilled in Sales, Customer Relationship Management (CRM), Zendesk, Networking, and Customer Service. She was able to go back to the year 2000 and find the ring! Youre considering a cost efficient QVC Diamonique ring to represent your impending how to care for Diamonique rings, and customer service details. Total Diamonique simulated diamond weights are approximate: Cushion 1.735 carats; Oval 1.25 carats; Emerald-Cut 1.634 carats; Heart 1.306 carats; simulated diamonds are cubic zirconia. Please let us know. I have sent 4 pieces for repair over the years.

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Never noticed, but does Diamonique mark their jewelry in some way to identify it's theirs. Looking for diamonique customer service ?, Apr 30, 2020 We offer a lifetime guarantee for our clear Diamonique stones, so if a stone is lost or damaged we will try to repair or replace it. I started with QVC way back when.
Find recent orders, do a return or exchange, create a Wish List & more. Worth a try. This was maybe 4 years ago. That being said, when I called Customer Service, I was told to send it to the Diamonique repair address. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. I just cannot part with it. It was delivered to S.C. 1/6/23. About a two weeks later they sent me a new pair (not just one) of the same earring. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. This only applies to the stone itself and wont cover any damage to the claw or setting for the stone, nor does it extend to watches, necklace clasps etc. One came back with a stone the wrong size. I am about ready to request a refund! They have the greatest customer service, and salespeople, always willing to answer all your questions and willing to help you even if you don't even know what you want. Within a weeks time, a stone fell out and I sent it back for repair. Delivery time is estimated using our proprietary method which is based on the buyers proximity to the item location, the shipping service selected, the , Your email address will not be published. The others were replaced with new items. I wish there was a way to buy diamonique stones from QVC and take it to a jewelry and get it fixed myself. Get sneak previews of special offers & upcoming events delivered to your inbox. This only applies to the stone itself and wont cover any damage to the claw or setting for the stone, nor does it extend to watches, necklace clasps etc. 05:12 PM Web14K yellow gold-clad sterling silver, platinum-plated sterling silver. This ring was so beautifuland I haven't seen one like this since. I doubt any retailer would have a record of what was bought a couple of years ago??? See the complete profile on LinkedIn and discover Diamoniques connections and jobs at similar companies. oh girls but it with the intention of enjoying it as often as possible and plan on losing it. Call QVC customer service. I try to wear new jewelry a lot at first so issues will show up early. WebThis is a beautiful store and buying here is a whole experience, it is a family-owned and operated company and trust me, you can tell it is not a cold, heartless chain store. ago? Find recent orders, do a return or exchange, create a Wish List & more. Find recent orders, do a return or exchange, create a Wish List & more. 01-31-2022 Please edit your post by clicking on the 3 horizontal dots in the upper right corner to remove personal info., then email the mods at qvcsocialteam@qvc.com and make your request, @AKLizfunny you say that.i also sent a ring off to diamonique 2 was ago.i was told by a qvc rep,repairs can take up to 2 monthes .they sure take their sweet time. Product Information, Product Support. QVC's Privacy Statement does not apply to these third-party web sites. *You're signing up to receive QVC promotional email. Customers need to have receipts. 888-345-5788; Live Chat; Customer Service & FAQs; Chat on Facebook Messenger ; Returns & Exchanges WebCustomer Service. @SeaMaiden They will probably replace the whole ring rather than just the stone. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Suggest you send an email to: QVCSocialTeam@qvc.com, "Never argue with a fool. Thank you. diamonique customer service. | QVC, Q and the Q logo are registered service marks of ER Marks, Inc. 888-345-5788. 888-345-5788; Live Chat; Customer Service & FAQs; Chat on Facebook Messenger ; Returns & Exchanges 04-05-2023 04:29 PM. WebSkilled in Sales, Customer Relationship Management (CRM), Zendesk, Networking, and Customer Service. 888-345-5788; Live Chat; Customer Service & FAQs; Chat on Facebook Messenger ; Returns & Exchanges Greek Key Diamonique Encrusted Ring The classic Greek Key design of her way to send me pictures with ideas and I was blown away by her customer service . It is mandatory to procure user consent prior to running these cookies on your website. with a solitaire stone in the center with a chouce of 1/2 ctw it 1ctw offered. | QVC, Q and the Q logo are registered service marks of ER Marks, Inc. 888-345-5788. I returned a cross necklace about 12 years ago after getting the pertinent information from QVC. I threw the bracelet away--to get a sterling silver bracelet repaired in my locale is too costly. We also use third-party cookies that help us analyze and understand how you use this website. The warranty covers the stones and not the settings. I love the ring and want to get it repaired with their policy of free repairs. Called customer service and they said they couldn't find the order in my history so they wouldn't help me EVEN though they say a Lifetime Warranty. Rings and bracelets get too much banging around.

04:00 PM. *You're signing up to receive QVC promotional email. They should be able to assist you. The Q credited my account. 888-345-5788; Live Chat; Customer Service & FAQs; Chat on Facebook Messenger ; Returns & Exchanges WebCustomer Service. 888-345-5788; Live Chat; Customer Service & FAQs; Chat on Facebook Messenger ; Returns & Exchanges

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